Talk to our team at Spin Boss Casino

Before you write

Our support team handles accounts, payments, bonuses and technical issues. Most questions are solved in the first reply.

Hours and response times

Support is available 24/7. Chat replies usually arrive within a few minutes on live chat; e-mail can take a few hours.

Limits and help

You can set deposit limits or pause your account from your profile, or ask support to do it. Play is for people aged 18 and over.

Documents

If we request documents, the reason is always explained in the message. Checks are usually completed within one working day.

Useful details

Mention your username, the date of the issue and, for payments, the method and amount. Screenshots save a lot of back and forth.

Where to write

Write to [email protected] from the address linked to your account. Logged-in players can also open the live chat at any time.

Complaints

Complaints are logged, reviewed by a second person and answered by e-mail. Keep your reference number for any follow-up.

Thank you

Thanks for playing with SpinBoss. If we got something wrong, tell us.